Product Returns &
If for some reason you are not satisfied
with one of our skin care products, you can return any unused or partically used product within 20 days from the date of your invoice for a
full refund - minus shipping and handling charges.
*** Unfortunately we cannot issue refunds for products that
have been depleted by 25% or more.
Return postage is the responsibility of the
Return a product
- call customer service at 201.785.4333 to receive a Return Merchandise Authorization
number (RMA).We cannot accept any returns without this number.
- place product in the original packaging, and write the return number on the box.
- make a copy of the original invoice,mark the items you are returning.
- write the reason for the return.
- we suggest you get a postal tracking number when mailing your package.
*Contact us for exact mailing address*
Call Customer Service
Cancellation of Order
No charges if order canceled before product(s) that are not made to order are shipped.
Products that are made when ordered, and preparation has begun before cancellation request, will get an exchange credit toward another product or beauty ritual escape party.
Cancellation Policy for Escapes
Full refund - cancellation is 14 days or more before date of escape.
50% refund or credit - cancellation occurs between 13-8 days before date of escape.
no refund - cancellation is 7 days or less before day of escape.